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Complaints

Did something go wrong with your Lashes PRO package? Whether your package is damaged or the product may not suit you – do not worry. We resolve it with you! 

Returns and exchanges

Have you changed your mind about your purchase, but the goods are on their way to you already? Do you need a different product? We have been there! Of course, you can ask for a refund.

Click on the "Returns and exchanges" button, where we will guide you through returning or exchanging the goods with us.

Complaints

Did Lashes PRO products arrive with any signs of damage? Do any of the products you ordered not work as they should? Have you found a defect in a product that you cannot rectify on your own? Let us know about your complaint!

For a convenient and fast processing of your claim, click on the "Complaints" button and fill in the vital information. We will contact you shortly to discuss the matter. 

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